Chance & Charms

Welcome to Chance & Charms — where every order is a little surprise and every bag brings a spark of excitement. We created our brand for people who love fun, mystery, and adorable accessories.

Each of our surprise bags is carefully packed with cute finds. You never know exactly what you’ll get — and that’s part of the magic.

What makes us extra special is the chance to win. Some bags contain a hidden charm, and when one is found, the customer automatically receives a FREE surprise bag added to their order. It’s our way of making every purchase feel exciting and rewarding.

We also offer a fun reveal experience. Customers can choose to have their orders opened on our social media pages to preview their surprises, or keep everything a mystery until their package arrives.

At Chance & Charms, our mission is simple: to bring joy, fun surprises, and a little extra sparkle to your day. Thank you for supporting our small business and being part of the adventure.

✨ Chance & Charms – Mystery Product Disclaimer

Product Nature

All items sold by Chance & Charms are mystery/blind bag products. Specific colors, styles, designs, and variations are selected at random and cannot be requested or guaranteed.

Guaranteed Minimum Items

Each order guarantees the minimum quantity of items listed in the product description at the time of purchase (example: 6 bracelets, 4 necklaces, etc.). The guaranteed quantity refers to the number of items, not specific styles or designs.

Charm Bonus Policy

Select items may contain a charm that qualifies the order for a bonus/free item.

Charm finds and bonus items are promotional features and are:

• Randomly distributed

• Available while supplies last

• Not guaranteed with any purchase

• Not redeemable for cash or store credit

• Not eligible for substitution or exchange

Failure to receive a charm or bonus item does not qualify the order for refund, replacement, credit, or dispute.

Duplicate Items

Due to the nature of mystery products, duplicate styles may occur and are not considered defects.

No Customization

We do not accept requests for specific colors, themes, or styles unless explicitly stated on the product listing.

Final Sale Policy

All mystery/blind bag products are final sale unless damaged or defective upon arrival. Claims for damaged items must be submitted within 48 hours of delivery with photo proof.

Safety Notice

Some items may contain small parts. Not intended for children under 3 years of age. Adult supervision is recommended when applicable.

Jewelry Care & Sensitivity Disclaimer

At Chance & Charms, our mystery jewelry is designed to be fun, affordable, and stylish. Our pieces may include a variety of materials such as alloy metals, plated metals, rhinestones, acrylic, and other decorative elements.

Because everyone’s skin is different, some individuals may experience sensitivity or irritation when wearing certain jewelry materials. If you have known metal sensitivities, we recommend wearing our jewelry for shorter periods of time or avoiding prolonged skin contact.

If irritation occurs, please discontinue wearing the item.

We always want our customers to have a positive experience, so if you ever have a concern with your order, please reach out to us and we’ll do our best to help.

Thank you for supporting our small business! ✨

Chance & Charms